• 0
    £0.00
      • Sorry, there are no items in your basket

Delivery Information

UK MAINLAND

Standard Delivery - £3.95 & Free on Orders Over £45*
Your goods should reach you within 5 working days of your order being placed. Over-sized items (Studio Easels & Large Canvases) are only available on a Standard Delivery ServicePlease note that some larger items may incur a delivery surcharge or only be available for store collection. *Free Delivery on Orders over £45 is for UK MAINLAND ONLY and may exclude some of the larger items that we sell.
 
Next Working Day Delivery - £9.95 & £5.95 on Orders Over £45 (UK Mainland Only)
Your goods should reach you the next working day provided the order reaches us by 12.00pm the day before. This next day service only applies to orders being made between Monday and Friday (excluding Bank Holidays). Orders placed after 12.00pm on a Thursday will be dispatched on Friday and reach you on Monday. Orders placed on the weekend will be dispatched on Monday and reach you Tuesday.  This service is not available on over-sized items (Studio Easels & Large Canvases). The following postcodes: AB30 - 31, AB33 - 38, AB41 - 45, AB51 - 56, AB63, DD8 - 10, FK8 3, FK17 - 21, PH10 - 11, PH13 - 14 & TD15 2 will have goods sent on an express 2 day service with this delivery option.
 
Next Day Delivery Before 9am - £15.00 (UK Mainland Only)
Provided the order is placed by 12.00pm the day before you should receive your order the next day before 9am. This service is only Monday to Friday, excluding Bank Holidays.  Not available on over-sized items (Studio Easels & Large Canvases). Not available for the following postcodes: AB30 - 31, AB33 - 38, AB41 - 45, AB51 - 56, AB63, DD8 - 10, FK8 3, FK17 - 21, PH10 - 11, PH13 - 14 & TD15 2.
 
 
Next Day Delivery Before Noon - £12.50 (UK Mainland Only)
Provided the order is placed by 12.00pm the day before you should receive your order the next day before noon. This service is only Monday to Friday, excluding Bank Holidays.  Not available on over-sized items (Studio Easels & Large Canvases)Not available for the following postcodes: AB30 - 31, AB33 - 38, AB41 - 45, AB51 - 56, AB63, DD8 - 10, FK8 3, FK17 - 21, PH10 - 11, PH13 - 14 & TD15 2.
 
 
Saturday Delivery - £22.00 (UK Mainland Only)
Provided the order is placed by 12.00pm Friday you should receive your order on the Saturday with this service.  Not available on over-sized items (Studio Easels & Large Canvases).
 

SCOTTISH HIGHLANDS & NON-MAINLAND UK
The Highlands and Islands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
The Isle Of Wight - postcodes PO30-41.
Northern Ireland, Isle Of Man & Isles Of Scilly - postcodes BT, IM, TR21-25.
The Channel Islands - postcodes JE, GY (VAT will automatically be deducted for the Channel Islands at the Checkout when entering your delivery details and selecting UK Channel Islands).
 
 
Standard Delivery Only - Prices From £3.95
The cost of delivery for these regions depend on the size and weight of your total order.  This is calculated automatically at the Checkout once you have entered your delivery destination.
Items that come to a maximum packed weight of 15kg and are no larger than 600 x 400 x 400mm in dimensions will cost £3.95 for delivery (sent via Royal Mail).
For heavier and larger parcels, your order will need to be shipped through our courier.  Delivery costs depend on your location.  Please see the table below for delivery costs:
 
AREA

UNDER 15KG / SMALLER THAN 600 x 400 x 400mm

OVER 15KG / LARGER THAN 600 x 400 x 400mm
Isle Of Wight £3.95  £10.50 
Scottish Higlands & Islands £3.95  £10.50 
Isles Of Scilly £3.95  £13.95 
Isle Of Man £3.95  £13.95 
Northern Ireland £3.95  £13.95 
Guernsey £3.95  £13.95 
Jersey £3.95  £13.95 

Your goods should reach you within 5 working days of your order being placed.


EUROPEAN SHIPPING
Your goods should reach you within 7 working days of your order being placed. The cost of delivery is based on the size and weight of the items ordered.  This is calculated when entering your delivery details at the Checkout.
 
The table below gives you a guide / estimate of our delivery charges:

COUNTRY COST OF POSTAGE
Netherlands FROM  £5.95 - £12.00
Belgium FROM  £5.95 - £13.50 
Luxembourg FROM  £5.95 - £13.50 
Denmark FROM  £5.95 - £13.50 
Germany FROM  £5.95 - £13.50 
France FROM  £5.95 - £15.50 
Republic Of Ireland FROM  £5.95 - £15.50 
Italy FROM  £5.95 - £21.50 
Switzerland FROM  £5.95 - £27.50 
Norway FROM  £5.95 - £27.50 
Sweden FROM  £5.95 - £27.50 
Finland FROM  £5.95 - £27.50 
Hungary FROM  £5.95 - £27.50 
Czech Republic FROM  £5.95 - £27.50 
Poland FROM  £5.95 - £27.50 
Spain FROM  £5.95 - £29.50 
Portugal FROM  £5.95 - £35.00 
Bulgaria FROM  £5.95 - £40.00 
Greece FROM  £5.95 - £45.50 

Please note - Over-sized items (mainly Studio Easels and Large Canvases), can not be shipped to EU destinations due to courier restrictions.  Prohibited items such as solvent based products, flammable liquids, aerosols and spray paints can only be shipped to areas within the UK.

Please ensure that you provide the correct delivery address.  You, the customer, will be responsible for any incorrect or incomplete address leading to the failure of delivery and may be charged for re-delivery.


INTERNATIONAL SHIPPING
Your goods should reach you within 7 working days of your order being placed. The cost of delivery is based on the size and weight of the items ordered.  This is calculated when entering your delivery details at the Checkout.
 
Delivery charges start from:

COUNTRY POSTAGE
USA FROM  £3.95
Canada FROM  £3.95
Australia FROM  £4.50
New Zealand FROM £4.50

If your country is not listed then please contact us at sales@pullingers.com and we will be happy to give you a quote.

Please note - Over-sized items (mainly Studio Easels and Large Canvases), can not be shipped to International destinations due to courier restrictions.  Prohibited items such as solvent based products, oil based products, flammable liquids, aerosols and spray paints can NOT be shipped to international countries.

VAT will be removed from any order total for international destinations.  However, the recipient is wholly responsible for the payment of any import duty and taxes and it is their responsibility to find out if these will apply to the goods within their order.  Any returned shipments refused at entry will have the full cost of shipping deducted from any refund.

Please ensure that you provide the correct delivery address.  You, the customer, will be responsible for any incorrect or incomplete address leading to the failure of delivery and may be charged for re-delivery.

 
 
All goods that go on a signed for service must be signed for on delivery by an adult aged 18 years or over.
 
Shipping costs are inclusive of VAT (except Norway, Switzerland, Channel Islands, USA, Canada, Australia & New Zealand).
 
If ordering from Norway, Switzerland, the Channel Islands, USA, Canada, Australia or New Zealand, VAT will be automatically deducted from the price of that product.
 
Any solvent based products and aerosol cans will have to be sent by special carrier to mainland UK destinations only and may take up to 5 working days. An additional charge may occur for these we will quote you the extra cost by email for your approval before processing your order.
 
Goods may be delivered by our carrier at anytime between 9:00am and 6:00pm.
 
Please read our Terms & Conditions.
 

RETURNS INFORMATION
Returns Policy
 

Pullingers will provide a full refund or exchange should you receive a faulty item or be unsatisfied with an item received on the following conditions:

- We hope you will be happy with your purchase. However, should you feel it necessary to return a non-perishable item, you may cancel the contract for its purchase by contacting sales@pullingers.com specifying the reason that the item is being returned within seven working days of delivery of the items to you. You will then be issued with a returns number. You should then return the relevant item to us in secure packaging to 18 High Street, Epsom, Surrey KT19 8AH, UK.

- You will be responsible for the cost of returning any item to us unless the item is defective or we have delivered the item to you in error or as a substitute. The item should be returned to us in its original condition. If we do not receive the item back from you we may arrange for collection of the item from you at your cost.

- When we receive the returned item, we will refund the price paid by you for that item or at your request if the item is defective will repair the item or supply you with a replacement item. We will give a full
Click for newsletter signup ❭