Your goods should reach you within 1 - 2 working days provided the order reaches us by 12.00pm the day before. This express service only applies to orders being made between Monday and Friday (excluding Bank Holidays). Orders placed after 12.00pm on a Thursday will be dispatched on Friday and reach you on Monday or Tuesday. Orders placed on the weekend will be dispatched on Monday and reach you Tuesday or Wednesday. This service is not available on items that are out of stock or over-sized (e.g. Studio Easels & Large Canvases). The following postcodes: AB30 - 31, AB33 - 38, AB41 - 45, AB51 - 56, AB63, DD8 - 10, FK8 3, FK17 - 21, PH10 - 11, PH13 - 14 & TD15 2 may take 2-3 working days with this delivery option.
The Channel Islands - postcodes JE, GY (VAT will automatically be deducted for the Channel Islands at the Checkout when entering your delivery details and selecting UK Channel Islands).
Items that come to a maximum packed weight of 2kg and are no larger than 600 x 400 x 400mm in dimensions will cost £4.95 for delivery (sent via Royal Mail).
For heavier and larger parcels and for solvent-based products and aerosols, your order will need to be shipped through our courier, Parcelforce. Delivery costs depend on your location. Please see the table below for delivery costs:
|AREA||UNDER 2KG / SMALLER THAN 600 x 400 x 400mm||ANY SOLVENT-BASED PRODUCTS & AEROSOLS||OVER 2KG / LARGER THAN 600 x 400 x 400mm|
|Isle Of Wight||£4.95||£9.95||£9.95|
|Scottish Higlands & Islands||£4.95||£16.95||£16.95|
|Isles Of Scilly||£4.95||£16.95||£16.95|
|Isle Of Man||£4.95||£16.95||£16.95|
Your goods should reach you within 5 working days of your order being placed.
Please ensure that you provide the correct delivery address. You, the customer, will be responsible for any incorrect or incomplete address leading to the failure of delivery and may be charged for re-delivery.
All goods that go on a signed for service must be signed for on delivery by an adult aged 18 years or over.
Shipping costs are inclusive of VAT (except Channel Islands).
If ordering from the Channel Islands VAT will be automatically deducted from the price of that product.
Any solvent based products and aerosol cans will have to be sent by special carrier to mainland UK destinations that are reachable by road only and may take up to 5 working days.
Goods may be delivered by our carrier at anytime between 9:00am and 6:00pm.