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PULLINGERS PRIVACY POLICY

Pullingers Art Shop is owned and operated by the John Watson & Co partnership. This privacy policy explains how we use any personal information we collect about you when you use this website and the choices you have about it.

What information do we collect about you?

We collect information about you when you place an order for our products, register for an online account, sign up for our email newsletters. We also collect information when you voluntarily complete customer surveys, provide reviews and feedback or participate in competitions. Information is also collected about your visits to our website using cookies.

How do we use the information about you?

The information we collect when you register with us allows us to fulfil any orders you place, update you on the progress of your orders and assist with any future customer service queries. If you agree, we will email you newsletters about our products, services and special offers. We also use your information to create customer profiles, such as most loyal customers or customer interest groups.

Pullingers will not share your information for marketing purposes with any other companies.

To allow us to process your orders we use payment providers PayPal and SagePay. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with, the information remains with the bank and Pullingers have no access to this sensitive data. PayPal and SagePay transactions are subject to the PayPal and SagePay Privacy Policies.

We use parcel carriers to dispatch orders. We share relevant information about you with the parcel carriers to allow them to deliver your goods.

Marketing

We would like to send you email newsletters about our products and services. We only send them if you have consented to receiving them and you have the right to opt out at a later date to stop us contacting you.

If you no longer wish to be contacted for marketing purpose, please log into your account here or you can unsubscribe using the link at the footer of our newsletter emails.

Access to your information

You have the right to request the information that we hold about you. If you would like a copy of personal information, please

Email or write to Pullingers, 18 High Street, Epsom, Surrey, KT19 8AH.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser not to accept cookies. However, some of our website features may not function as a result.

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last updated on 14th May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

Email or write to Pullingers, 18 High Street, Epsom, Surrey, KT19 8AH

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