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PRIVACY AT PULLINGERS

Important Sections: Online Shopping Security
Data Protection Act
Use of Personal Data

Online Shopping Security

At Pullingers we take your privacy and security seriously, that is why we ensure that our security policy is up to date with the latest services to protect you when shopping online. We protect your card details with firewalls and intrusion detection systems plus industry standard full 128-bit SSL encryption and a secure certificate.

Verified by VISA and Mastercard® SecureCode™

Verified by VISA and Mastercard® SecureCode™ are new services from VISA and Mastercard in association with your card issuer to provide added protection when you buy online. There is no need to get a new card, you just need to choose your own personal code for your existing card. This information is never shared with any of the retailers or merchants. It is a private code that means added protection against unauthorised use of your credit or debit card when you shop online. This should not be confused with your normal pin number that you use when shopping in the high street or when using cash machines. To choose your new code, you will need to register by following the website links provided below.

When shopping on our website, if you card is eligible for these schemes (currently only available on credit cards but not debit cards), you may see a pop up window appear when you are at the checkout. This pop up will be provided by the bank that issued the card you are making payment with. If you have not already registered your card, you can use this pop up and follow the instructions to register securely. Once registered, you will be taken back to the Pullingers website to complete your order. If you are at all concerned or confused, simply close the pop up window and complete your order as normal, then contact your bank to find out more about the schemes. Once registered, you will then be required to use your personal code on all subsequent online transactions.

These services are effectively the online equivalent of chip & pin, which is the only secure way to shop in the high street. By replicating this high street security, Pullingers is providing you with a secure and safe online shopping service.

If you would like to learn more about these services please visit:


Data Protection Act

Pullingers is committed to supporting the requirements of the Data Protection Act.

The Data Protection Act gives individuals the right to know what information is held about them. It provides a framework to ensure that personal information is handled properly.

The Act works in two ways. Firstly, it states that anyone who processes personal information must comply with eight principles, which make sure that personal information is:

  • Fairly and lawfully processed
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate and up to date
  • Not kept for longer than is necessary
  • Processed in line with your rights
  • Secure
  • Not transferred to other countries without adequate protection

The second area covered by the Act provides individuals with important rights, including the right to find out what personal information is held on computer and most paper records.

If you wish to find out what personal data we may hold on you, please email sales@pullingers.com . We will provide this information within one month of your request, for a handling and administration fee of £10, payable in advance.


Use of Personal Data

If you register or place an order, you will receive email communications alerting you to news and offers. You may choose not to receive these.

Where appropriate, we use your personal data:

  • - to provide goods and services to you or your organisation
  • - for basic profiling purposes
  • - to let you know about other goods and services in which you may be interested
  • - to inform you about changes and improvements to this website.

We do not share your personal data with any other companies or organisations

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